In addition to our back-office software, ViaTour’s Add On Services help improve your organizational efficiency and achieve your business goals with an extensive selection of services to enhance your sales, marketing, customer service, internal staff performance, and more.
New clients can expect professional guidance in importing data from other systems such as Raisers Edge, Advance, Outlook, ACT, FileMaker, Excel, custom databases and more.
We provide secure and comprehensive hosting services, and can accommodate any configuration. Unlike many solution providers, we DO NOT require data hosting.
ViaTour has add-on applications for data bridges with member systems, such as Advance and Raisers Edge, and accounting software like QuickBooks and Simply Accounting.
Integrate the back office with your website with secure log in, accounts administration, payment processing and more. Publish tour information, take online bookings, accept payments, and offer online account and profile management to your travelers.
We offer individualized and targeted strategies for reaching new and larger audiences, encouraging customer loyalty, and growing your business.
User meetings offer a chance to enhance your database investment by providing a venue for sharing custom reports, ideas, best practices, training strategies, and more.
We provide online and on-site training sessions aimed at equipping your staff with the knowledge and know-how to use new and evolving features in ViaTour.
ViaTour supports co-development with clients for new functionality to facilitate on-going innovation, industry best practices, and greater ROI. This synergy has created feature rich software with adaptability for various users.
This add-on tool opens doors for deeper data review, allowing for live interaction with reports. Expand reports to see details and collapse for summary view. Reports export to Excel, Word and PDF formats.
Send beautiful personalized emails that automatically pull in data fields like traveler or client names and tour information (similar to how mail merge works.) You can even add reports as attachments, like invoices and tour documents!
ViaTour can help you process credit card payments at the time of booking or later, for final payment via My Account as part of our Web integration.
We are happy to create custom reports, new functionality, or other features tailored to meet your needs.
"I searched for a system, and sent out inquires… Only ViaTour took the time to really listen to what we wanted. Working with the people at ViaTour is more like a partnership than a software provider. You can tell they really want you to succeed, and want to help you get there."
Phillipe Tessier, Founder, Expression Voyages